Artificial intelligence is reshaping markets by reducing information asymmetry between buyers and sellers. From finance and healthcare to used cars, AI empowers consumers to make smarter decisions, cutting inefficiencies and limiting exploitative practices. Though businesses will adopt AI too, its rise marks the decline of the “rip-off economy” and a fairer marketplace.

Wall Street has embraced generative artificial intelligence faster than any other disruptive technology in recent years, experts say.

AI is already reshaping life in the workplace: meetings are transcribed by bots, managers track adoption, and jargon about AI fills conversations. It influences hiring and assessments, with AI tools monitoring candidates and employees alike. Writing is the most common workplace use, reducing grammar mistakes but producing more generic, sterile language.

LLMs are already revolutionizing finance through fraud detection, compliance, and decision support. Even broader adoption of AI is expected within two years, but as finance is highly regulated, AI outputs should be explainable, reliable and consistent.

AI-generated receipts are becoming the new hype. By using AI chatbots, it’s now common for employees to generate fake receipts in order to pass as a legitimate expense. The solution to this AI-driven fraud lies in deploying AI itself.

AI agents are being built that can reason, adapt, and act autonomously. Marc Benioff (Salesforce CEO) writes that this marks the most profound moment of business history. He also argues that the Agentic Era hides a vast potential for humans to work together with AI agents to expand their capacity. But he also puts forward and important caution that we should consider in designing this transformation.

A new report by the Alan Turing Institute finds that generative AI has the potential to assist with around 40–41% of the time spent on various tasks by public sector staff, especially high level administrative tasks, such as email writing, creating or updating records, databases and case files.